# The IT Company > Managed IT, cybersecurity, cloud, automation, and AI enablement for growing > businesses. Headquartered in Knoxville, Tennessee, serving East Tennessee, with > a Midwest office in Columbus, Ohio, serving architecture, engineering, and > construction firms across Ohio, Michigan, Indiana, and Northern Kentucky. > Founded in 2003. 20+ years in business, SOC 2 certified, 6,000+ devices > managed, 65+ clients. Also known as ITCO. CEO: Paul Sponcia. ## How To Reach Us - Phone: (865) 392-9200 - Email: gethelp@theitcompany.com - Knoxville HQ: 16 Emory Pl STE #100, Knoxville, TN 37917 - Midwest Office: 7965 N High Street Suite 350, Columbus, Ohio 43235 ## How We Work — Stabilize, Strategize, Automate, Optimize - Stabilize: IT stops being a problem. Downtime stops eating deadlines. - Strategize: leaders get a real plan, and technology decisions match business goals. - Automate: the work gets better and faster, and paperwork stops eating billable hours. - Optimize: operational gains compound, project after project. ## Company - [About](https://www.theitcompany.ai/about): history since 2003, leadership, and how we work - [Contact](https://www.theitcompany.ai/contact): talk to us about a technology problem - [Careers](https://www.theitcompany.ai/careers): open roles and culture ## Managed Services - [Managed Services overview](https://www.theitcompany.ai/services/managed-services) - [ManagedIT](https://www.theitcompany.ai/services/managed-services/managed-it): a complete outsourced IT department — support, security, strategy, and vendor management for one monthly fee. - [Co-ManagedIT](https://www.theitcompany.ai/services/managed-services/co-managed-it): support that extends an internal IT team rather than replacing it, covering the layers they do not have time or tooling for. - [Managed Security](https://www.theitcompany.ai/services/managed-services/managed-security): monitoring, detection, response, and security operations run as a service. - [ManagedAI](https://www.theitcompany.ai/services/managed-services/managed-ai): your AI tools supported and used well — SSO, user lifecycle, license administration, and shadow AI reporting. $5 per AI user per month. ## AI & Automation - [AI & Automation overview](https://www.theitcompany.ai/services/ai-automation) - [AI Enablement](https://www.theitcompany.ai/services/ai-automation/ai-enablement): the AI Enablement Framework — transformation readiness, strategy, governance, and the six components that turn scattered experiments into compounding advantage. Self-Implementation Kit $999. Transformation OS Workshop $3,995 for a full day, software included. - [Workflow Automation](https://www.theitcompany.ai/services/ai-automation/automation): removing the manual steps between systems so handoffs, data entry, follow-ups, and approvals stop needing a human. - [AI Co-Workers](https://www.theitcompany.ai/services/ai-automation/ai-employees): a trained system that performs one defined job to your standard, working on your knowledge, connected to your systems, and reporting to a named person on your team. - [AI Data Readiness](https://www.theitcompany.ai/services/ai-automation/ai-data-readiness): inventory, cleansing, routing, and governance of the data AI has to work on before any of it produces reliable answers. ## Consulting & Advisory - [Consulting overview](https://www.theitcompany.ai/services/consulting) - [IT Maturity Assessment](https://www.theitcompany.ai/services/consulting/it-maturity-assessment): an independent assessment of where your technology actually stands, benchmarked against NIST, ISO, COBIT, ITIL, CIS, and CMMC. - [Fractional CIO & CTO Services](https://www.theitcompany.ai/services/consulting/cxo-services): one umbrella engagement — a named technical lead owns the relationship and brings CIO, CTO, CSO, CISO, CDO, and CAIO expertise in as the work calls for it. One seat, the whole bench. - [Chief AI Officer](https://www.theitcompany.ai/services/consulting/cxo-services/chief-ai-officer): the CAIO seat, filled — owning AI strategy, governance, and adoption across the business. ## Custom Software - [Custom Software](https://www.theitcompany.ai/services/pre-built-software): applications we have already built, offered ready to use, ready to adapt, or ready to customize, so a project rarely starts from a blank page. - [Ready to Customize](https://www.theitcompany.ai/services/ai-automation/purpose-built-apps): a purpose-built application designed around your workflow from the first phase, for when the software is your product or your advantage. ## Locations - [Knoxville, TN](https://www.theitcompany.ai/knoxville): headquarters since 2003, serving Knoxville and East Tennessee. - [Columbus, OH](https://www.theitcompany.ai/columbus): our Midwest office. Focused on architecture, engineering and construction firms across Ohio, Michigan, Indiana and Northern Kentucky. A market we are actively building. ## Industries - [Industries overview](https://www.theitcompany.ai/industries) - [Architecture](https://www.theitcompany.ai/architecture) - [Engineering](https://www.theitcompany.ai/engineering) - [Construction](https://www.theitcompany.ai/construction) - [Legal](https://www.theitcompany.ai/industries/legal) - [Healthcare](https://www.theitcompany.ai/industries/healthcare) - [NonProfit](https://www.theitcompany.ai/industries/nonprofit) ## Resources - [Resources overview](https://www.theitcompany.ai/resources) - [Blog](https://www.theitcompany.ai/resources/updates): 280 articles on cybersecurity, CMMC, cloud, managed IT, and AI - [AI Workshops](https://www.theitcompany.ai/resources/workshops): three free onsite sessions — AI Enablement & Transformation (90 minutes), AI Workflow Exploration (90 minutes), AI Education Sessions (60 minutes) - [Events](https://www.theitcompany.ai/resources/events) - [Podcast](https://www.theitcompany.ai/resources/podcast) - [Speaking](https://www.theitcompany.ai/resources/speaking) - [Downloads](https://www.theitcompany.ai/resources/downloads): free checklists, guides, worksheets, and templates - [Testimonials](https://www.theitcompany.ai/resources/testimonials) ## Policies - [Cookie Notice](https://www.theitcompany.ai/cookies) ## Full Index - [llms-full.txt](https://www.theitcompany.ai/llms-full.txt): every indexable URL, plus all published articles with dates and tags. 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