Co-Managed IT
Works Best For Companies With:
Solo IT Personnel
One person carrying the entire technology load — no backup, no bench, and no time for projects.
Established IT Teams
A capable team that needs more depth, better tooling, and room to focus on higher-value work.
"Green" IT Teams
Newer technical staff who need mentorship, proven process, and senior escalation behind them.
Could your internal IT team use more resources and depth?
Our Co-Managed IT solution gives your existing technical staff access to our entire toolset and team. So you can better control your costs, get what you need to grow, and allow them to focus on what's most important to the business.
No stress. No drama. No more IT headaches — just a team with the backup they've been asking for.
When Does Co-Managed IT Make Sense?
Whether you have an internal IT team of just 1 or 1,000+, The IT Company's co-managed solution makes them even more effective in their core roles. We integrate the systems, people, and technology we've perfected over decades directly into your existing team.
- You want to keep an internal IT team, but give them more depth
- You want predictability and transparency in your IT costs
- You're growing and see technology as a potential growth factor
- You value senior technical leadership and escalation
- Your team is buried in low-level tickets instead of strategic work
Give Your Team the Support They Need
Focus on Your Most Important Work
Automate and Optimize Your IT
What You Get
A co-managed IT solution is custom-tailored to your team's specific strengths and needs. It's different for every business, but usually includes things like...
Multi-Tier Overflow Support
Offload support requests to a team that understands your business. Makes vacations, sick days, and team capacity challenges a non-issue — with a support team that solves issues 30% faster than the rest of the industry.
Sophisticated Ticketing System
We'll plug your company into our ticketing and support request system, so your employees can easily make requests, your team can easily escalate to us, and you always know exactly what is being worked on.
24x7 Emergency Support
Our team has your team's back, day or night.
Project Planning and Engineering
Ensure you can execute one-off technical projects, like launching a new location, upgrading critical infrastructure, and anything else that could come up.
Security Stack
Borrow our proven security software stack to make your company a "hard target," prevent breaches, and keep your company even more secure. Includes monitoring and remediation for devices, workstations, servers, ISPs, email, and other critical equipment.
Security Training and Testing
Training to help your people use technology wisely and to keep your devices and company secure.
Monitoring and Metrics
Easy-to-read dashboards to better visualize how you're doing. So we both know what's working, what's not, and what needs optimization.
Compliance Expertise
Technology is complicated, and compliance takes it to another level. Our in-house compliance experts work with you to ensure your IT meets your industry requirements and regulations.
Instantly upgrade your team's capacity, get faster support, and offload the time-sucking low-level tech work.
Level up your security and watch your team's productivity go through the roof. They'll thank you for it — and you'll notice the difference in your bottom line.
Getting Started is Easy
Book a Call
Tell Us About Your Situation
We'll Tailor-Make a Solution for You
Give Your IT Team the Depth They Need.
Book a Call to Speak with Us.
Don't Have an Internal IT Team? Looking for a Fully Done-for-You Solution?
Learn more about our Fully Managed IT Services here.
Let's Talk About Co-Managed IT
Tell us what your internal team owns today and we'll show you where we'd plug in.